1. How long has Windows & More been in business?


We opened up for business in 2002.

2. What exactly is the "more" part of Windows & More?


We offer unique door hardware, solid wood interior doors, all types of exterior door units, Fusion brand plumbing fixtures, and a few other specialty items.


3. If I am building a home, when is the best time to make a decision regarding windows?

Before selecting a builder normally. It is best for a homeowner to do research on their own. The internet is a valuable tool with lots of information regarding windows and doors.


4. Do you offer free estimates?


Yes we do.


5. We see that you carry primarily Marvin and Integrity Windows & Doors. Do you carry other brands as well?


Yes we offer Silverline windows, Atrium windows, and USBlock windows If so, can you tell me a little about the other brands you carry?


Silverline and Atrium are entry level, “Builder” grade windows and USBlock windows are glass block style windows.


6. What is that stands out so much about Marvin and Integrity that would make you want to sell those products as your primary windows and doors?


The quality is consistent, performance is beyond any other brands I have represented in my 20 years in the industry, and they are still owned and operated by the Marvin family.


7. How do your products stand up against the harsh elements of coastal Carolina?


Very well with Integrity being constructed of pultruded fiberglass which people in coastal community are already familiar with since boats are predominantly constructed of fiberglass. Marvin offers extruded aluminum cladding with a 70% Kynar 500 finish that meets the very stringent AAMA2605 spec, which is a commercial specification.


8. Being that we are in a hurricane prone region, do you offer any type of product that offers residents any extra protection for their homes against hurricanes?


Marvin and Integrity windows are offered in Zone 3 impact glass. North Carolina’s coast is in wind zone 3.


9. Can you tell us about this tax credit for energy efficient windows and doors?


If a customer replaces the windows or doors in their permanent residence and the glazing meets a minimum requirement of a .30 U-factor, they can receive up to a $1,500 tax credit. Do you offer any products that will fall under this so that your customers would be eligible for this tax credit? Yes, most of our products offer glazings that meet the governments requirements.


10. What about remodeling, or window replacement? Is that something that your company offers to homeowners?


Yes, we offer full service installation of new construction windows and replacement windows. This is one of Marvin’s strongest areas as they offer many replacement solutions.


11. Will you work with architects, builders and remodelers in the planning stages of a home, or remodeling project?


Yes, we often do work with architects on helping them spec projects and homeowners or builders in the beginning stages of different types of projects. Our Marvin distributor has personnel available to us as well to help with any overload we experience on projects.


12. Fiberglass? What are the pros and cons of using fiberglass windows and doors in my home?


Some of the pros are fiberglass is very strong yet light weight, it is extremely stable and resistant to temperature changes and extremes, it is paintable, and it is very durable especially in a coastal environment. Cons are very few except for limited custom shapes and sizes.


13. Clad? Can you explain cladding to us, and what it means to me, as a homeowner?


It is basically a coat of armor for the wood members that are assembled to construct the window. It protects these wood parts from the elements.


14. Do you offer installation?


Yes, we have certified Marvin installers. We also have two certified AAMA Installation Masters available.


15. What type of warranty comes with your products?


They vary between manufacturers, but the most common is a 20/10 year warranty.


16. Do you service the products that you sell?


Yes, we offer in-house service technicians.


17. What separates Windows & More from other window and door companies, or larger stores that carry windows and doors along with many other products?


Come by the gallery and people can see where we are different. We believe in limiting the products we offer and doing it better than anyone else.


18. "Green" seems to be the magical word lately in the construction industry. Does Marvin and Integrity do anything special to help our environment?


Yes, and it is too detailed to answer in this interview, but Marvin takes their environmental responsibility seriously and they are on the leading edge of manufacturers in keeping their products and processes environmentally accountable.